NBN Fibre Speeds

All speeds mentioned on our website are "Theoretical Maximum Network Speeds"

What does that mean? And how fast will my connection actually be?

Factors which effect your speed include:

• The Plan Speed that you select.
• Your data usage - have you been shaped for exceeding the data allowance on your plan?
• The links between your computer & the NBN Co. Network Termination Device
• The links between the NBN Co. Network Termination Device & MyFibre, including the network in your town or suburb and it's connections to us
• The hardware that you are using to access the MyFibre service - including; your computer, any other computers, smart phones, tablets etc connected to your Local Area Network, your data transmission method (ethernet cable or WiFi), your router and any other hardware.
• The software that you are using to access the MyFibre service - including: software on your computer, software on any other computer or device on your Local Network, software running on any other hardware in your network.
• The configuration of said software.
• The source or destination of any transmitted data. For example a website you are accessing may be busy or congested & hence provide a slower data transfer rate than the Theoretical Maximum Network Speed.
• The type of content you are downloading or uploading. For example the speed of a torrent file will depend not only on your internet connection Theoretical Maximum Network Speed, but also on the connection that each of the devices sharing the file has with the world & the number of devices sharing this file.
• Our services are all domestic grade connections & are provided as "best effort services"

	Our Home Lite plan is NBN Fibre The speed is up to 12/1 FAST* It has 10GB of data per month (small) (downstream only counted) It is shaped to 256Kbps if the data limit is exceeded It has no Phone Service & costs $39.95 per month Critical Information Summary
	Our Home Essentials plan is NBN Fibre and Phone The speed is up to 25/5 FASTER* - Data Plan Critical Information Summary It has 50GB of data per month (medium) (downstream only counted) It is shaped to 256Kbps if the data limit is exceeded It has our Essentials Phone Plan - Voice Plan Critical Information Summary & costs $64.90 per month, plus calls
	Our Superhero Pack is Fibreman's favourite & is NBN Fibre and Phone The speed is up to 100/40 SUPER SPEED* - Data Plan Critical Information Summary It has 400GB of data per month (supersize) (downstream only counted) It is shaped to 1024Kbps if the data limit is exceeded It has our PLUS Phone Plan - Voice Plan Critical Information Summary & costs $114.90 per month, plus calls

 *  * All Speeds shown are Theoretical Network Maximum Speeds. This means that the actual speed you will see at your computer will be less - read more about what this means here.

Our Phone Hours are:

9am to 5pm Monday to Friday

Currently in Daylight Savings

Closed Public Holidays

Next Public Holiday is Australia Day Long Weekend
Closed from Noon Friday 24th Jan, Closed Sat 25th, Sun 26th, Mon 27th

We are also normally closed for a half day on the last Friday of each month for a staff training, monthly catch up meeting

Important Note: This map shows areas & addresses covered by NBN Co. MyFibre may not be able to provide you with a connection, even if it is covered by the NBN Co.
Please check with us for specific addresses. Typically, at the moment we cannot provide connections in Tasmania or Coffs Harbour NSW

It does take a little while for the map from NBN Co to load. Please be patient